Will Rogers Memorial Auditorium

A detailed seating chart can be found here: Will Rogers Auditorium Layout.

When you place your order online, you can select one of two delivery methods for your tickets: Email or Hold at Will Call. 

• If you select Email, you will be sent an email with a mobile ticket QR code. You can also retrieve your tickets by logging in to your account on our website and selecting Account at the top of the site.
• If you select Hold at Will Call, your tickets will be held at the box office to be picked up on the day of the show. 

Season subscription tickets will be mailed shortly before the beginning of the season. These tickets are also accessible digitally by logging into your account. 

*Other ticket orders may also be mailed upon request. 

If you have lost your physical tickets, please call the box office at 817-665-6000 to have them replaced. If you cannot find your digital tickets, you can always log in to your account on the website to find the QR codes. Digital tickets are also sent in a separate email from the confirmation email and they frequently end up in spam/junk/promotions folders. Please make sure to check these folders and search for emails from access@fwsymphony.org. If you have lost your tickets but cannot connect with the box office, please come to the performance regardless and see us at will call! We always have associates who can help you find your order and print new tickets!

Refunds are not available. 

Exchanges are available to all patrons for an $8.00 exchange fee, plus the difference in ticket price. A ticket exchange can be used to swap tickets across all series within the current season (excluding Concerts in the Garden) or upgrade tickets to a more expensive performance/seat. Subscribers do not have exchange fees for orders within the current season. Exchanges must be made prior to the concert by calling the box office during regular business hours. The box office is open 9:00 AM to 5:00 PM, Monday to Friday. After 5:00 PM on Friday, exchanges for the weekend will not be honored.

Children are encouraged to attend FWSO performances. The recommended minimum for all concerts is 5 years of age, while children of all ages are encouraged to attend the Family Series and Concerts In The Garden. All patrons, regardless of age, must have a ticket. 

If your child is restless or crying during the performance, we respectfully ask that you step out of the auditorium momentarily. An usher will gladly help you return to your seat at an appropriate break in the performance.

The Box Office and lobby open approximately one hour prior to a concert’s scheduled performance time. Seating begins 30 minutes prior to performance time.

We want your concert experience to be as relaxing and enjoyable as possible. You will see patrons in formal attire, business casual and everything in between.

Yes, there are ADA-Accessible seats on the Orchestra Floor with easy access and no stairs. Due to the historic nature of Will Rogers Auditorium, there is no ADA-Accessible seating in the balcony or box seats.

Outside food and drink are not permitted. However, concessions will be available for most performances at Will Rogers Auditorium. 

Smoking is not permitted inside Will Rogers Auditorium. Smoking is permitted outside the building.