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Find answers to questions about your concert experience and venue information below!

If you cannot find the answer you are searching for, call our Box Office at 817.665.6000 or email them by clicking the button below.

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TICKET INFOTickets are non-refundable. Tickets may be exchanged to another performance for an additional fee pending availability. Parking passes and complimentary tickets are not eligible for refund or exchange. Ticket prices are subject to change without notice. Parking is purchased separately.

PARKING INFORMATIONMultiple parking options are available for Concerts in The Garden:Valet Parking - $35.00North/South Self-Parking - $18 Advance/$20 At GateDickie’s Arena Parking - Prices Vary

Shuttle service from the South Lot drops off at the South Entrance. A second CITG Shuttle Stop is also located in the middle of the Dickies Arena Yellow Lot, at the east of the terra cotta walkway, that will drop off at the North Lot. All shuttle service begins at 5:00PM and runs continuously until 30 minutes after the concert ends. Shuttles are ADA accessible.

Overflow parking is available in the Dickies Arena Yellow Lots or Chevrolet Parking Garage. Pricing ranges from $15 - $25, dependent upon the date.

A designated Uber/Lyft drop-off is also available within a short walk to the North Entrance.


WHAT TO BRINGPack a picnic and bring a blanket or lawn chairs. Concerts In The Garden has a casual, family-friendly atmosphere, so just about anything goes! You can even bring your own beverages – including beer and wine – as glass containers are allowed.

Please note that smoking (including vaping), personal fireworks, firearms, open flames, pets, balloons, beach balls, shade umbrellas and tents/canopies are not permitted in the venue. For health and safety guidelines for the Fort Worth Botanic Garden visit

WHEN TO ARRIVE5:00PM Parking lots open5:30PM Box office opens. Shuttle service at all parking lots, running continuously until 30 minutes after the concert.6:30PM North and South gates open for seating8:15PM Concert begins

FOOD AND MERCHANDISEOrder ahead from our Official Picnic Partner Central Market and pick up your picnic dinner when you arrive. Onsite concessions from Rock Springs Café are also available on concert nights. Look for the big “Glow Tent” in the center of the lawn area to purchase items for CITG fans of all ages. Chair rental is also available.

WEATHERFor information on delays and cancellations, visit, call us at 817.665.6000, or check the FWSO’s social media platforms. If a concert must be cancelled, paid tickets will be honored at remaining performances based on availability. Parking passes may be exchangeable due to inclement weather based on availability. Refunds are not available.

ACCESSIBILITYThe facilities at Concerts In The Garden are ADA accessible through the South Entrance to the grounds. There is ADA accessible shuttle service from the South Lot.

CONDITIONS OF ACCEPTANCEAll persons of all ages must present a ticket to enter the performance. Lost tickets may be reprinted day of show with presentation of I.D. and ticket order confirmation. Latecomers will be seated at the discretion of management. The use of photographic, audio, or video recording equipment of our performance is strictly prohibited. Tickets obtained from sources other than the Fort Worth Symphony Box Office may be lost, stolen, or counterfeit, and if so they are VOID. Purchasing tickets for these events from secondary sites is at your own risk. By using this ticket and entering the venue, the Holder consents to the venue’s policies. If ticket holder’s conduct goes against venue policies, they are subject to removal from the premises. NO EXCHANGES OR REFUNDS.

Official Picnic Partner

Pre-order through Central Market and have your picnic delivered to you fresh at your concert! View the menu by clicking below and call 817.377.9307 to order.

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