Health & Safety Guidelines

A Message from our President & CEO

Dear Patrons,

On behalf of the Fort Worth Symphony Orchestra, we would like to thank all our patrons for their continued support of this organization and the safety guidelines we have implemented over the 2020-21 season. While we are aware Governor Abbott issued an executive order earlier this week rescinding the statewide mask and social distancing mandate for Texas, our local government authorities have encouraged all businesses to continue the requirement of face masks and social distancing.

The FWSO puts the safety of our musicians, staff, and patrons at the forefront of all our decisions. The symphony’s current safety guidelines have allowed us to keep live music playing since September of last year while doing our part to protect the health of the community. Given the small percentage of the community that has been able to be vaccinated to date, we will continue the requirement of masks and social distance protocols at our remaining concerts of the 2020-21 Season. Our intention for the 2021-22 Season is to be back at full capacity in Bass Performance Hall!

We all look forward to the day our orchestra can play at full capacity on the stage to our audiences without masks and socially distanced seating. The administration and musicians miss seeing you in person. With the continuation of these safety guidelines for the next few months, I am confident that the FWSO concerts will remain an inspirational place where the community can gather safely to experience the thrill of live music.

We wish you and your loved ones continued good health in these challenging times.

Yours sincerely,

Keith Cerny, Ph.D.

President and CEO

What to Know Before You Go

Below you will find important information regarding your 2020 - 2021 concert experience.

These new protocols enable performances to align with social distancing guidelines and government mandates and ensure that our patrons and musicians have a safe and healthy experience at all our concerts. As guidelines evolve, we will continue to update our website with more detailed venue protocols and more.

• Contactless ticketing - Mobile tickets will eliminate the close interaction between our ushers and our patrons.

• No intermissions - All of our fall concerts will be performed without an intermission. The running time has been adjusted to just over an hour depending on the concert.

• No concessions will be made available. Complimentary water bottles will be provided upon entry into the concert chamber.

• Masks - Wearing a mask is mandatory and must be worn throughout the concert-going experience.

• Seating - Patrons will be seated according to the social distancing venue guidelines.

• Dedicated entry times will eliminate crowding in the lobbies and ensure social distancing of 6 feet between patrons or groups.

• The “Playbill” program will be distributed electronically prior to your arrival at the venue. This gives you more opportunity to enhance your concert-going experience by reading our program notes in advance.

• Pre-concert lecture - This will now be a video series and podcast called “Bachtales with Buddy.” This will be pre-recorded and sent to all Symphonic Series patrons prior to your concert.

• Automated hand sanitizing stations will be available throughout the venue.

• Robust cleaning and sanitizing protocols for all occupied areas will occur between performances with CDC recommended cleaning products.

• Health Screening - Upon your arrival to the venue, all patrons’ temperatures will be taken via contactless machines to ensure the safety of all our patrons on site.

• Air Filter and HVAC cleaning: The frequency of air filter replacement and  HVAC  system cleaning has been increased and the amount of air exchange will be maximized to increase external airflow into the building.